Effective Date: 19 January 2026
PTFINDR LTD (“PTFINDR”, “we”, “our”, or “us”) operates the PTFINDR mobile application and website (https://ptfindr.app). We are committed to protecting your privacy and ensuring transparency about how your data is collected, used, and stored.
This Privacy Policy explains what information we collect, how we use it, and your rights.
1. Information We Collect
We collect the following categories of personal data when you use our app:
Personal Information
Full name
Email address
User ID and account identifiers
Account & Profile Data
Login credentials
Profile details for trainers and clients
Health & Fitness Information
Fitness goals
Training preferences
Workout-related information provided by users
Messages
In-app messages between users
Photos & Videos
Profile photos
Media uploaded by users
App Activity
In-app interactions
Search history inside the app
Other user-generated content
Device Information
Device identifiers
Operating system and app version
App Performance Data
Crash logs
Diagnostics and performance data
2. How We Use Your Information
We use your data for:
Providing and operating the PTFINDR platform
Creating and managing user accounts
Connecting personal trainers with clients
Enabling messaging and profile features
Improving app performance and stability
Ensuring platform security and fraud prevention
We do not sell your personal data.
3. Data Sharing
We do not share your personal data with third parties except when:
Required by law
Necessary to provide core app functionality (such as cloud hosting and security services)
All partners are required to protect your data.
4. Data Storage & Security
We implement appropriate technical and organisational security measures to protect your data, including:
Encrypted data transmission (HTTPS)
Secure cloud storage
Restricted internal access
5. Data Retention
We retain your data only as long as necessary to operate the service or comply with legal obligations.
6. Your Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your account and data
7. Account & Data Deletion
You can request deletion of your account and all associated data at any time using:
https://ptfindr.app/delete-account
Once verified, your data will be permanently removed from our systems.
8. Children’s Privacy
PTFINDR is not intended for users under the age of 18. We do not knowingly collect data from minors.
9. International Users
Your data may be processed in countries where our servers or partners are located. We ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
Email: support@ptfindr.app
Website: https://ptfindr.app